Reviews are a big deal if you own a business. No matter your industry of interest, reviews are the bread and butter for attracting new clientele. Here are ways that Skymattix helps you succeed in online reviewing.
A primary reason that businesses don’t effectively manage reviews is that they don’t even realize they are happening. Most business owners are far too busy to keep tabs on all of the various review sites and even if they could they wouldn’t check it frequently enough to take appropriate action. We monitor review sites and alert you via e-mail when a review is left for your business.
87% of people trust reviews online just as much as from a family member or friend.
The problem is that most happy customers don’t go out of their way to talk about good experiences online. As a result your prospects only hear from the customers who have had negative experiences which we all know is only a small percentage of the customers you serve. The best defence against this is a good offence.
Our simple review process filters people who had an unfavourable experience so that you can handle it before they are given an opportunity to leave a negative review online. This is a great tool to gain valuable feedback from customers and resolve issues that may be impacting others.
NEGATIVE EXPERIENCES ARE TRAPPED BEFORE THEY GET TO A REVIEW SITE
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